CRM Careers

Top 10 Reasons Why a CRM Job is the Best Career Move

Posted by Shakira
April 8, 2021

The first rule of looking for a new job, especially in a different industry, is find jobs that are expected to stay around for a while. Work in industries that are growing and expected to maintain the same growth pattern in the future. Another rule of thumb is to learn skills that are not likely to be replaced by automation soon. CRM jobs are perfect in this regard. Why is that the case?

The demand for CRM skills is increasing day by day, which we have substantiated that with our research. These are the number of CRM jobs that are available in a year, divided by each CRM career:

Job Title

Jobs Available

CRM Admin


CRM Business User


CRM Developer


CRM Technical Architect



The numbers speak for themselves in favor of a CRM career path but let us dig deeper. There are numerous CRM providers, but a handful dominate the market, like Salesforce, Microsoft Dynamics 365, Oracle, SAP, and HubSpot. These CRMs have consistently generated a demand for skilled workers who can use them. The CRM software industry is expanding extremely fast and is expected to double in size to USD 114.4 billion by 2027. This is in-line with the acceleration of digital transformation seen in recent years. What does this mean for you? Growth in the CRM industry and digital transformation translate into more jobs and a higher demand for skilled people.

While other industries lay off employees as a result of automation, the CRM industry is expected to keep on hiring. CRMs introduce automation but for repetitive tasks. This industry will still need skilled employees to use, manage, and develop the CRMs. Hence, these jobs will remain safe despite the move towards automation.

These are the top 10 reasons why we recommend that everyone consider a job in the CRM industry:

1. Demand for Talent Outpacing Supply

CRMs are widely used in Sales, Customer Service, and Marketing. However, today CRM systems have gained popularity in every industry and every aspect of business. Whether it is fundraising, retail, manufacturing, information technology, healthcare, finance, education, or government, CRMs are being used to streamline processes and improve the bottom-line. Businesses are investing a lot in CRMs and they would need professionals who can use them properly. However, since CRMs are complex, finding skilled employees is difficult. This shortage of skilled employees increases the chances of you landing a CRM job. You simply need to learn CRMs through a qualified training platform like CRMBase and you will easily find a job.

2. Enter the Tech Industry Without Learning to Code

You can get a CRM Administrator or Business User job without knowing how to write a single line of code. These are the no-code Salesforce careers that you can easily pursue. Once you learn how to use CRM software, the interface is intuitive enough and has enough functionalities for certain roles that you do not need to know how to code. Hence, this job would be a way to break into the tech industry without coding. With more companies investing in digital transformation, moving to a technology-related role will mean choosing a sustainable long-term career.

3. Spoiled for Choice

You can become a CRM Developer, Architect, Administrator, Business Analyst, Consultant, Data Analyst, Service Specialist, Marketing Specialist, Sales Specialist, etc. As the industry keeps growing, many more types of CRM jobs will become available. You can also learn a different CRM and switch to another job. For example, a typical SAP CRM professional salary is $152,800 per year as opposed to $107,474 for a Microsoft Dynamics CRM position, so upskilling to learn SAP will land you a higher paying job.

10 Top Reasons Why a CRM Job Is the Best Move

4. Immense Career Growth Potential

The CRM industry is constantly evolving, with more players entering the market and more features being introduced. You can quickly get a specialization, upskill, or learn another CRM to move upward on your career path. CRMBase has curated learning programs around CRM career paths to make the career transition as seamless as possible. Getting certified can also result in a pay raise, with the amount of increment dependent on your company. According to Burning Glass Technologies, a leading job market analyst, Salesforce Administrator certification leads to a 25% rise in salary for office management jobs. This is just one example of how getting a certification increases your chances of career progression. Similarly, getting other CRM credentials like Salesforce certifications skyrockets your employability. 

5. High-Paying Jobs: The Tech Industry’s Best Kept Secret

CRM jobs pay $50,000-250,000+ per year depending on your area of expertise, with the salary increasing further if you are specialized in a popular enterprise CRM. For each career stage, whether you are a beginner or an experienced professional, knowledge of CRM skills results in a premium salary. Let us consider customer service representative jobs as an example. They pay up to 16% more to employees who have knowledge of CRM software.

6. Extensive Experience Not Required

Completely new entries into the job market and those switching roles can both land CRM jobs. They just need to be able to display the skills needed. Better yet, they do not need six-figure student debts to learn the skills needed. CRMBase’s deferred tuition bootcamp agreement means no upfront costs followed by 12 weeks of intense study and hands-on projects to become completely job-ready upon graduation. 

7. Learn Transferrable Skills

Learning CRMs teaches you transferrable skills that you can use in any industry and any job. Once you have learnt how to use CRMs, you can handle any database, communication system, and similar platform. For instance, CRM Admins can also move into programming and development since the point and click functionalities that they use follow the same programming logic. They are better CRM Developers since they already know the platform. They can also become CRM Business Solutions Analysts or Consultants. 

Moreover, since CRMs are simplified versions of ERPs, you will not have a large learning curve if you transfer to an ERP (Enterprise Resource Planning software).

8. Artificial Intelligence Creating More Jobs

In the CRM industry, automation and artificial intelligence is creating jobs in data insights, analysis, development, and administration fields. Artificial intelligence alone is expected to create 800,000 new jobs by the end of 2021 as more companies move towards digital transformation. In addition, companies need employees who know how to customize CRMs, manage them, and use them. This way a CRM job is better safeguarded against the threat of replacement with automation.

9. Jobs That Will Survive a Recession

As opposed to jobs that are non-essential to the everyday operations of a business, CRM jobs are crucial since they define the customer experience. Without great customer experiences, businesses will lose customers to competitors and even offshore companies. With 91% of businesses with more than 10 employees using a CRM and the CRM industry estimated to grow at a CAGR (cumulative annual growth rate) of 15% from 2020-2025, you are highly likely to find a good CRM job.

The trend of remote work has gained a lot of momentum and CRM jobs can be 100% remote. You can work in the CRM industry from anywhere around the world.

10. Easier Career Transition with CRMBase

CRMBase has made it simpler for you to get a CRM job with our bootcamps, short courses, short lessons, real-life examples, and hands-on exercises. Choose one of our CRM bootcamps or short courses that interests you and start learning right away. In less than 6 months, you will be able to move to a much higher paying job.

Retraining and reskilling is much simpler with CRMBase. We will also help with career resources and our upcoming CRM jobs marketplace can land you consulting and full-time job opportunities.

Now Go Get Started!

We have shown you why a CRM job is a sustainable career choice, giving you many job options. You also have access to a learning platform at CRMBase to start growing your skills right away. So, what are you waiting for? Sign up, choose a bootcamp or short course, and start learning. If you have any questions, feel free to comment down below.

Good luck!