FAQ

General

  • What is a CRM?
    • CRM or customer relationship management is a software technology that saves, organizes, and serves all the marketing, sales, customer service, HR, and other business data in one place to better communicate with customers and improve customer relationships. 

  • Who uses CRMs? What are the growth predictions?
    • Every small, medium, and large business — even Fortune 500 companies — uses CRMs. The CRM industry is the fastest growing software market and revenues are expected to cross $80 billion by 2025 in the US alone. The global enterprise software market is expected to be around $575 billion in 2024. 

  • How are CRMs used?
    • Initially created as a tool to manage customer relations, the CRM software industry has evolved a lot over the past few years. CRMs now have applications in many business areas like marketing, sales, ecommerce, finance, and human resource management. 

  • Why should I learn about CRMs?
    • The CRM industry is growing by leaps and bounds and, due to the covid-19 pandemic, the demand for CRM cloud software is accelerating. So, it's natural that the demand for CRM professionals will grow proportionately. 

  • What is CRMBase?
    • CRMBase makes learning any CRM easy and its adoption simple. We are creating learning paths to take someone from the beginner level to the professional level and get a high paying job in the CRM industry within six months. 

  • Is CRMBase a new CRM?
    • Nope, we provide the learning platform for all the major CRMs out there.

  • Why should I use CRMBase instead of official CRM learning platform?
    • All the major CRMs has some sort of learning platform or articles available but the learning experience varies a lot. Those platforms only have content related to that CRM. For example, Salesforce has Trailhead and Adobe has Adobe Learn but if you are working on different platforms and integrations, the switch over can be dizzying. That's why we created CRMBase.

  • Why should I sign up?
    • Signing up to the CRMBase platform allows you to enroll in our learning paths, short courses, and bootcamps. You can create a profile and track your progress. You can progress along the different levels by growing your knowledge of CRMs and share your achievements with others as well.

  • What is CRMBase for Companies?
    • CRMBase for Companies helps you manage everything from onboarding new talent to upskilling current employees and improving their productivity to managing process changes seamlessly. With customized learning paths, self-service portals, remote training solutions, and AI-backed suggestions, CRMBase for Companies reduces overhead costs, increases CRM adoption and ROI, and improves employee productivity. 

      Watch this video to find out more. 

  • Do I need to learn computer programming to get a job in the CRM industry?
    • Most CRM industry jobs don't require programming knowledge unless you choose the CRM Developer and Technical Architect paths.

  • Does enrolling in learning paths cost money?
    • The future worth of a single learning path is above $1000 but for the first 10 users of each learning path, the access will be free. Subscribe now to our email list and follow our social media accounts for the updates. The spots are limited. 

  • How do I get access to the learning paths?
    • A few of the free learning paths are available, while others are under development and will be published later. You have a chance to become an early user to access those paths for free. Subscribe to our mailing list for individuals or like us on social media. 

  • Will I get any certification at the end of a learning path?
    • You will earn a badge and CRMBase certificate that marks the end of the learning path. Points will also be added to your CRMBase profile. Available publicly, your profile can be shared with others to showcase your achievements. While our learning paths prepare you for CRM certifications and our certification paths give you exam experience, CRMBase does not issue them. 

  • Are the Average Salary and Number of Jobs on the learning paths real figures?
    • Yes, absolutely! We have painstakingly collected data from major job boards and compensation market data providers to calculate these figures. We also update them periodically, so you get the most up-to-date figures. 

  • What will happen if I complete a learning path and you then update its contents?
    • You will earn module badges and a CRMBase certificate that marks the end of the learning path. Points will also be added to your CRMBase profile. Available publicly, your profile can be shared with others to showcase your achievements. These will remain as they are but you can go back and cover the updated content. 

  • If I pay for a learning path, will I get lifetime access?
    • You can access your paid learning paths anytime on the CRMBase platform each month that you make the payment. 

  • What is the CRMBase Instructor-Led Bootcamp?
    • It is a 12-week bootcamp-style virtual program in which a live instructor teaches various aspects of a CRM. Designed as an intensive fast-tracked program, it covers 5-7 CRM certifications. Students attempt hands-on projects and practice exams to fully prepare for the certification exams. 

  • What is a short course?
    • It is a crash course conducted live by experienced instructors to quickly take you through the material required for one certification exam. Conducted virtually, they will contain hands-on exercises and practice exams as well.

  • If I pay for a short course, will I get lifetime access?
    • Our courses are live and instructor-led, so you will have to attend the scheduled classes. However, you will have lifetime access to any material provided to you.

  • What is a certification prep path?
    • A certification prep path provides topic and practice exams to fully prepare you to sit for a CRM certification exam. With timed exams, explanations for answers, and reviews that pinpoint weak areas, our certification exams make you exam ready. 

  • Will I be able to gain hands-on experience with the CRM software in these learning programs?
    • Yes, we have hands-on projects in which you can practice the skills you learn on the actual CRM platforms. 

  • Will quizzes be objective or subjective as well?
    • Most of our quizzes are objective. However, you may be assigned hands-on projects to complete as well. 

  • Is the payment gateway secure?
    • Using military-grade security, we assure the safety of our clients while they make payments. We do not save any of your payment details at our end either. You can find out more about our Privacy Policy and Terms of Services here.  

  • How can I share my progress with others?
    • Each time you earn a badge or progress to another profile level, you will see a pop-up and receive an email in your associated account. You can use the social media sharing buttons on these to share your achievements. You profile is also public, so you can simply share the profile link. 

  • What do you mean by profile levels and why should I care about them?
    • As you learn more about CRMs with CRMBase, you will earn more points, badges, and superbadges. These will reflect in your CRMBase Profile Level. Starting at the Novice level, you can unlock new levels for your profile by completing more modules and learning paths. You can share these with your professional circle to display your accomplishments. They also reflect on your public CRMBase profile that you can share with prospective employers.

  • Will be there any forum for all the enrolled students so that they can discuss their questions and projects?
    • Yes, our students can discuss their questions and projects on our moderated community forums.

  • What are the job titles in the CRM industry and what are the salary ranges for each?
  • What is a learning path?
    • A CRMBase learning path covers a specific topic in detail. Broken down into modules and then individual lessons, a learning path teaches you a topic through 5-10 minutes lessons, checks your grasp of the topic, and provides you opportunities to practice the skills you learn. 

  • Do I earn CRM certifications after completing learning paths, short courses, or bootcamps?
    • You will earn module badges and a CRMBase certificate that marks the end of the learning path, short course, or bootcamp. Points will also be added to your CRMBase profile. Available publicly, your profile can be shared with others to showcase your achievements. While our learning paths prepare you for CRM certifications and our certification paths give you exam experience, CRMBase does not issue them. 

  • Do you have any functionality for team learning?
    • Yes, we do. You can invite team members, assign them learning programs, and track their progress from one dashboard. 

  • Will CRMBase help with job/internship placements after I complete my short course or bootcamp?
    • We have industry partnerships through which we help place our students in internships, apprenticeships, and jobs. So we will definitely help you find a job. 

  • Is there any possibility that we can contact an instructor if we are stuck at any concept or quiz question?
    • Yes, you will be able to contact the instructor if you have any questions regarding a short course or bootcamp. 

  • Why should I enroll?
    • You will get access to live instructor-led classes that quickly and comprehensively cover the requirements of becoming a CRM Administrator.   

  • What jobs will this short course help me get?
    • Once you successfully complete the short course, you can get a job as a CRM Administrator or a CRM business user. 

  • How do I know if this short course is right for me?
    • Do you want to learn all the skills you need in the shortest amount of time possible? If yes, this short course is the best option for you.  

  • How do I enroll?
    • Enrollment is as simple as clicking the Enroll Now button, creating your profile, and making the payment. If you are already signed up to CRMBase, all you need to do is make the payment for this short course.

  • What are the admission criteria?
    • There are no mandatory requirements for this course. 

  • Is the payment gateway secure?
    • Using military-grade security, we assure the safety of our clients while they make payments. We do not save any of your payment details at our end either. You can find out more about our Privacy Policy here

  • Why should I enroll?
    • You will get access to live instructor-led classes that quickly and comprehensively cover the relevant features of the CRM.

  • What jobs will this short course help me get?
    • Once you successfully complete the short course, you can get a job as a CRM business user. 

  • How do I know if this short course is right for me?
    • Do you want to learn all the skills you need in the shortest amount of time possible? If yes, this short course is the best option for you.

  • How do I enroll?
    • Enrollment is as simple as clicking the Enroll Now button, creating your profile, and making the payment. If you are already signed up to CRMBase, all you need to do is make the payment for this short course.

  • What are the admission criteria?
    • There are no mandatory requirements for this course.

  • Is the payment gateway secure?
    • Using military-grade security, we assure the safety of our clients while they make payments. We do not save any of your payment details at our end either. You can find out more about our Privacy Policy here.

  • How can I pay for this course?
    • You can pay via PayPal, Stripe, Credit, or Debit Card. You can also pay us upfront and get reimbursed by your organization’s learning fund. Alternatively, you can review our list of non-profit partners. If your profile matches their criteria, they will fund your short course expenses.

  • Why should I enroll?
    • The CRMBase No-Code Salesforce Bootcamp covers 8 certifications through live, instructor-led classes structured with exam content in mind. You will also practice all the skills you learn in hands-on exercises and relevant projects.

  • What jobs will this bootcamp help me get?
    • Once you successfully complete the bootcamp, you can get a job as a Salesforce Administrator, a Salesforce Business User, Salesforce Business Solutions Analyst, or Salesforce Consultant.

  • Do I need a computer to take the bootcamp?
    • The bootcamp requires a computer with at least 4GB RAM, high-speed internet access and video capability, with working webcam, microphone, and speakers. We highly recommend using headphones for an immersive learning experience. 

  • Why should I enroll?
    • The CRMBase Salesforce Developer Bootcamp teaches you how to programmatically customize Salesforce through instructor-led classes and career support even if you have no previous coding knowledge. You will also practice all the skills you learn in hands-on coding labs and get trained in live, instructor-led classes, getting the best learning experience.  Whatever your background, at the end of the bootcamp, you will be a skilled Salesforce Developer.  

  • Where are the bootcamp classes held?
    • Our bootcamps are 100% online and instructor led. You can learn from the comfort of your home, without the hassle of commuting to a physical location.

  • Do I need to know coding?
    • No, you do not need to have any programming knowledge or an IT background. We will start from the basics and teach you all you need to know to become an expert Salesforce Developer.

  • How experienced are the bootcamp instructors?
    • Our instructors are hand-picked based on their certifications, relevant industry experience, and teaching ability. CRMBase also collects feedback from students and reviews the curriculum, projects, and student experience on a weekly basis to constantly improve.

  • Will I earn a certificate?
    • Yes! Upon successfully completing the CRMBase Salesforce bootcamp, you will receive a signed certificate of completion.

  • What are the admission criteria?
    • There are no mandatory requirements for this course. You can belong to any educational or professional background, and you will be perfect for our bootcamp.

  • Why are Salesforce skills relevant today?
    • Among the growing multitude of CRM providers, Salesforce is the most popular CRM, with over 150,000 clients ranging from Fortune 500 companies to small businesses. As the Salesforce ecosystem is growing exponentially, Salesforce Developers are in higher demand than developers in other industries. They can also command higher salaries as a result. Regardless of your background, you can carve out a fulfilling and future-proof career as a Salesforce Developer once you complete our Salesforce Developer Bootcamp. 

  • Do I need any previous Salesforce experience?
    • No, this bootcamp is beginner-friendly, so you don’t need any such experience.

  • How experienced are the bootcamp instructors?
    • Our instructors are hand-picked based on their certifications, relevant industry experience, and teaching ability. CRMBase also collects feedback from students and reviews the curriculum, projects, and student experience on a weekly basis to constantly improve.

  • Do I need any previous Salesforce experience?
    • If you possess a year of experience working in a Salesforce ecosystem, you can complete our Salesforce Developer Bootcamp in 12 weeks of full-time classes. You also qualify for this shorter program if you are certified as a Salesforce Admin, Advanced Admin, and App Builder, or you have graduated from our No-Code Salesforce Bootcamp. In case you do not have any Salesforce experience or certification, you can complete the bootcamp in 24 weeks of full-time classes.

  • What job will this bootcamp help me get?
    • As a graduate with our career resources, you can easily land a job as a Salesforce Developer earning $121,800+. 

  • Where are the bootcamp classes held?
    • Our bootcamps are 100% online and instructor led. You can learn from the comfort of your home, without the hassle of commuting to a physical location.

  • Why are Salesforce skills relevant today?
    • Among the growing multitude of CRM providers, Salesforce is the most popular CRM, with over 150,000 clients ranging from Fortune 500 companies to small businesses. Creating an average of 425,051 jobs annually in myriad industries, Salesforce skills lead to high-paying jobs. The demand for Salesforce professionals is exceeding the supply, so you are likely to land high-paying jobs.

  • Do I need a computer to take the bootcamp?
    • The bootcamp requires a computer with high-speed internet access and video capability, with working webcam, microphone, and speakers. We highly recommend using headphones for an immersive learning experience.

  • What does the bootcamp fees cover?
    • These are some of the features you will get as a CRMBase bootcamp student:

      • 240 hours of expert instruction, hands-on exercises, and projects.
      • A short preparatory course so you hit the ground running.
      • Detailed coursework, with expert-curated lessons, project scenarios, quizzes, and homework assignments.
      • Personalized feedback from the instructor on hands-on exercises and projects.
      • A CRMBase bootcamp certificate to showcase your acquired skills on social media platforms.
      • One-on-one mentorship to resolve your problems and decide on your career path.
      • Connections with instructors, peers, and industry professionals that will help you succeed in your chosen career.
  • What are the professional backgrounds of other students?
    • Our students come from all industries and walks of life, with one common goal: breaking into a lucrative tech career. We get professionals from diverse backgrounds like sales, marketing, customer service, finance, project management, and many more. Many want to become Salesforce software developers, while others want to add a new skill set to their Salesforce experience for progressing to a more specialized role.

  • What does the bootcamp fees cover?
    • These are some of the features you will get as a CRMBase bootcamp student:

      • 480 hours of expert instruction, hands-on exercises, and projects. 
      • A short preparatory course so you hit the ground running.
      • Detailed coursework, with expert-curated lessons, coding project scenarios, and homework assignments. 
      • Personalized feedback from the instructor on hands-on exercises and projects. 
      • A CRMBase Salesforce Developer Bootcamp certificate to showcase your acquired skills on social media platforms. 
      • Dedicated job search resources to prepare you for technical interviews, transform your personal brand, and simplify your job search experience. 
      • Connections with instructors, peers, and industry professionals that will help you make a mark in your chosen career. 
  • What projects will I work on during this course?
    • During the course of the bootcamp, you will compile a portfolio of individual and group coding projects that will test your knowledge of the concepts learnt and provide you hands-on experience. The capstone project will replicate a real-world coding problem that you will resolve on your own, giving you the confidence to apply for Salesforce Developer jobs and enhance your portfolio.

  • Will I earn a certificate?
    • Yes! Upon successfully completing the CRMBase Salesforce Developer bootcamp, you will receive a signed certificate of completion.

  • What does the DTA entail?
    • We want you to succeed, so you will not be paying any upfront costs and will only be paying us back when you start earning a pre-tax income of $50,000 or more a year. With the high demand for CRM skills and our career support services, you will be able to easily land a high-paying job soon after graduation. 

  • What is the enrollment process?
    • The enrollment process starts with filling out a brief form with contact details. Then you should expect an email from our Admissions team to schedule a call. In this call, we will better determine your needs, evaluate how good a fit you are for the bootcamp, and decide on the most suitable financing option. 
      After this, you will have to pass a short test to judge your suitability for the bootcamp. We will get back to you with our final decision soon after. Once you get accepted into our Salesforce Bootcamp, you will confirm your place in the bootcamp. Next, you will sign an agreement with us detailing the terms of the bootcamp and another for the payment.

      Admission Form   >   Email from Admissions    >   Call with Admissions   >   Pass our test   >   Final Decision   >   Bootcamp Agreement + Payment Agreement

  • What are the admission criteria?
    • You can have any educational and work background and still be a perfect fit for our bootcamp. We have different programs for students who have knowledge and/or experience of the Salesforce platform.  

      1. In case you possess the skills tested in the Salesforce Administrator, Salesforce Advanced Administrator and Platform App Builder certifications, have worked with the Salesforce ecosystem for at least a year, or a CRMBase No-Code Salesforce Bootcamp graduate, you can opt for our 12-week full-time bootcamp.  
      2. However, if you do not have these skills and experience, you can enroll in our 24-week full-time bootcamp.  
      3. You don’t need to have a coding or Information Technology (IT) background. Our bootcamp will teach you how to programmatically customize Salesforce even without this know-how.
         
  • What is the enrollment process?
    • The enrollment process starts with filling out a brief form with contact details on this page. Then you should expect an email from our Admissions team to schedule a call. In this call, we will better determine your needs, evaluate how good a fit you are for the program, and decide on the most suitable financing option. 
      After this, you will have to pass a short test to judge your suitability for the bootcamp. We will get back to you with our final decision soon after. Once you get accepted into our Salesforce Developer Bootcamp, you will sign an agreement with us detailing the terms of the bootcamp and another for the payment. 

      Admission Form   >   Email from Admissions   >   Call with Admissions   >  Pass our test   >   Final Decision   >   Bootcamp Agreement + Payment Agreement

  • What are the financing options?
    • Our payment plans are designed to suit your needs. We have got your covered with two (2) main financing options:

      1. Deferred Tuition Agreement (DTA): Learn now and pay a minimum amount per month after you are hired.
      2. Upfront Tuition and Installments: Cover the entire bootcamp charges beforehand or while you are taking the classes.

      Affordability should not be a hurdle to pursuing your dreams, so get in touch to explore more options.