Technical Writer

Are you a technical writer who gets excited about simplifying complex ideas? Are you looking to create a new technical curriculum from scratch that will reach millions of people? 

Would you like to work with a Silicon Valley based, fast-paced startup? 

CRMBase is a learning and training platform for the customer relationship management industry that is looking to expand its small team by hiring a Technical Writer. 

Location: 

One position in USA (Remote) with the option to work on-site in San Francisco in the future. 

Three positions in Pakistan (remote) with the option to work on-site in Lahore or Islamabad in the future. 

Job Responsibilities: 

• Produce high-quality, easy to understand, search engine optimized content for CRMBase’s target audience 

• Create lessons to help end-users use CRM applications 

• Come up with questions, knowledge checks, and hands-on project scenarios 

• Maintain a consistent storytelling approach across the platform 

• Write the script and build storyboards for video lessons 

• Periodically write for the company’s official blog 

• Draft lessons and blogs on the company website 

• Help the social media team to write persuasive content 

• Maintain and update information architecture 

• Update the content writing process, as needed 

Job Requirements: 

• Fluent in English, with good English writing and editing skills 

• Five or more years of technical or non-technical content writing experience 

• Ability to quickly grasp complex ideas and translate them into easy-to-understand text and infographics 

• Ability to perform independently while keeping the strategic goals in mind 

• Advanced knowledge of search engine optimization and keyword research 

• Basic understanding of the CRM Industry 

• Proven work experience with Microsoft Dynamics 365 and Adobe Experience Cloud will be a major plus 

• Any journalistic background will be highly appreciated, but is not a necessary requirement 

The Hiring Process: 

Please attach your resumé, portfolio, and LinkedIn links with the subject of Technical Writer and send it to [email protected]. After the initial screening, we will invite qualified candidates to a video interview. Based on the performance in the interview, a take-home assignment will be given to the candidates. 

CRMBase is an equal opportunity employer. No person is unlawfully excluded from consideration for employment because of race, color, religion, creed, national origin, ancestry, sex, age, veteran status, marital status, or physical challenges. 

We offer a competitive salary along with equity and other employment benefits based on experience and future growth potential.