CRMs 101: An Introduction to CRMs Difference Between On-Premise and Cloud-Based CRMs and Major CRM Providers

Difference Between On-Premise and Cloud-Based CRMs and Major CRM Providers

 

Understand the difference between on-premise and cloud-based CRM. Know about some of the most popular CRM providers.
 
Learning Objectives:
After completing this lesson, you will be able to:
  • Describe the difference between cloud-based CRM and on-premise CRM 
  • List some of the most popular CRM providers

A CRM system can be deployed in three different ways. It can be installed on physical computers on a business’ premises. It can also be solely on the cloud, with no hardware or software on the company’s computers. The third type is a combination or hybrid of on-premise and cloud CRMs.

When CRMs were first introduced, they were all on-premise CRMs. Today, cloud computing has revolutionized the CRM industry. Now organizations do not need to install on-premise CRMs.