Building a Journey in Adobe Customer Journey Orchestration

A bird’s eye view of creating journeys in Adobe Customer Journey Orchestration using its journey designer.

Learning Objectives:

After completing this lesson, you will be able to:

Map out the journey designer interface in Adobe Customer Journey Orchestration
Detail the steps involved in designing journeys in Adobe Customer Journey Orchestration
Outline the testing and publishing process in Adobe Customer Journey Orchestration

Adobe Customer Journey Orchestration enables business users to create complex, multi-channel journeys that anticipate and deliver customer needs. In the previous lesson, we briefly outlined the various stages of a journey. Here, we will learn about configuring journeys.